Petrochemical 4

The Question:

How to increase the leadership impact of technical professionals in complex organizations.

The Client:

A Fortune 100 global petrochemical company.

The Challenge:

The Company needed to accelerate the transition of successful scientists and engineers into vital, often informal, leadership roles. Effective transition would enable them to leverage their impact on a broader set of business functions. This goal was accomplished through a highly interactive leadership training and coaching program delivered with world-wide consistency.

GLA's Role:

We worked with a design team of senior technical leaders from the company's major technical communities for one year to:

• Identify required competencies
• Develop course content and instructional methodology
• Pilot-test the course in North America, Asia-pacific and Europe to ensure global applicability and relevance
  The course was then rolled out on a worldwide basis and has a track record of being one of the most-requested courses for this organizational leadership segment.

Results:

An analysis of participant feedback at the end of the course and 3 - 6 months later indicated that participants gained valuable knowledge and skill that they were using on the job. These include:

• Practical techniques for influencing people over whom they have no direct authority
• Methods for constructive conflict resolution, including resolving conflicts rooted in intercultural differences
• Facilitative techniques for leading focused and productive meetings/work sessions-including virtual meetings
• Guidelines for providing value-adding informal mentoring to less experienced technical colleagues
  In addition, course participants continue to report that they are taking more responsibility for their own career development and identifying more opportunities where they can impact work prioritization, decision-making and project performance.